Frequently Asked Questions
Frequently Asked Questions
WHAT ABOUT CUSTOMER SERVICE?
We are happy to serve you with frequently asked questions. KAGE Dumpsters prides itself on outstanding customer satisfaction. We are here to help you with your dumpster needs! Below you will find the answers to frequently asked questions that we hear from our valued customers
HOW SOON IN ADVANCE SHOULD I PLACE MY ORDER?
The more time ahead, the better. Next-day delivery is ideal, but two days’ advanced notice is customary for any local hauling service company.
ARE THERE ANY ADDITIONAL FEES I NEED TO KNOW ABOUT?
- Excess Weight – Please do not put loads of concrete, rock, or dirt in the dumpster. We do not operate dump trucks. Our maximum weight in the dumpster is 4 tons. If you fill a 20-yard up with dirt, it’s likely to exceed 8 tons!
- Unauthorized movement of the dumpster
- Mattress disposal is $25ea.
WHAT SERVICES DO YOU PROVIDE?
We offer Dumpster Rental Service, Junk Removal, Excavation Service, and Hauling Services.
WHAT SIZES ARE THE DUMPSTERS?
We have 10, 15, 20& 30-yard dumpsters.
I NEED TO CANCEL MY ORDER. HOW DO WE PROCEED?
A 24-hour notice is required. If your notification is not received in advance of 24 hours, there is a $100 cancellation fee.
WHAT IS INCLUDED IN USING OUR DUMPSTERS?
- Dumpster Delivery
- Permission to use the dumpster according to our guidelines
- Picking up the dumpster
- Disposing of the contents
HOW LONG MAY I KEEP MY DUMPSTER?
We offer short-term and Long-term Rental Periods.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards, Affirm, After Pay, ACH.
